Privacy Policy

The registry holder is obliged by the general data protection regulation to inform the registered in a clear manner. This document fulfills that obligation.

1. Registry holder

Troll Productions Oy

Contact information

Haarlankatu 4 B
33230 Tampere
Finland
ville(at)trollvfx.com

Contact information in matters concerning the registry

Haarlankatu 4 B
33230 Tampere
Finland
ville(at)trollvfx.com

2. Registrants

The registry is composed of individuals who have submitted identifying information about themselves on trollvfx.com using forms found on the website.

3. Use of personal information

Personal information is used on the basis of an established business relationship (the customer has requested an offer) or consent (the customer has subscribed to a newsletter, applied for a job, submitted information, etc.).

Intent of using personal information and the registry

Personal information is used solely for the following pre-determined purposes:

  • Maintaining business relations with the customer.
  • Informing the customer of the services provided by Troll Productions Oy.
  • Informing the customer of the services provided by the partners of Troll Productions Oy.
  • Engaging in potential hiring practices with an applicant.

4. Personal information recorded in the registry

The registry may contain up to all of the following information. Due to the consent-based nature of information collection detailed in chapter 6, not all information may be stored for any given customer.

Contact information

  • Email address
  • Name
  • Phone number
  • Country of residence

Additionally, if a business relationship with the customer has been established, the following information may be stored:

  • Street address
  • VAT number

5. Rights of the registrant

The registrant has the following rights. Requests to use these rights are to be made to the address in chapter 1.

Right to inspect

The registrant may request to view their contact information contained in the registry.

Right to request data to be corrected

The registrant may request the revision of inaccurate or insufficient data.

Right to object

The registrant may object the use of personal information if they feel the information has been used against the law.

Right to forbid direct marketing

The registrant may forbid their data from being used for direct marketing.

Right to be removed

The registrant may request the removal of their data if the use of their data is unnecessary. We will address the request of removal, which we will either remove the data or present a justifiable cause why the data cannot be removed.

Right to retract consent

If the use of the registrant’s personal information is based solely on consent instead of ex. a business relation or membership, the registrant may retract consent.

Right to appeal to a privacy representative about a decision

The registrant may demand that we restrict the use of disputed information until a solution is reached.

Right to appeal

The registrant may appeal to a privacy representative if they feel we are breaking the law when using personal information.

Privacy representative contact information: www.tietosuoja.fi/fi/index/yhteystiedot.html

6. Normal data sources

Customer information is normally obtained from the customer themself through their given consent when they interact with content on trollvfx.com. This content includes but is not limited to the contact features that require the customer to submit personal information.

7. Normal handing over of data

Customer information is primarily not given to marketing purposes outside of Troll Productions Oy. When a customer requests a quote on a project, we may share the customer’s information with our subcontracting partners who may work on the project alongside Troll Productions Oy. Our contracts with our partners guarantee that personal information is always handled within the bounds of currently applicable privacy regulations.

We have assured that all our service providers adhere to the privacy regulation. We regularly use the following service providers:

  • Webflow

8. Duration of use

Personal information is primarily used until a customer withdraws their consent.

9. Handlers of personal information

The registry holder and its employees handle personal information. We may outsource parts of information handling to third parties, but in doing so our contracts guarantee that personal information is always handled within the bounds of currently applicable privacy regulations.

10. Transferral of information outside the EU

With the exception of our customers who have submitted forms on our site, no information is transferred out of the EU or ETA. When data is transferred out of the EU and ETA we guarantee an adequate level of privacy via contracts regarding the confidentiality and handling of data in accordance to the law.

11. Automatic decision making and profiling

We do not use data for automatic decision making and profiling.